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FREQUENTLY
ASKED QUESTIONS

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WHAT IS INCLUDED IN THE V.I.P. EXPERIENCE?

Private, comfortable viewing area, preferred parking, 2 free drinks per ticket, catered appetizers, private restroom and a private bar

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ARE PETS ALLOWED?

No.

ARE CHILDREN FREE WITH AN ADULT?

No. While we do allow children under 18 with a parent or guardian, everyone who attends the event must have a ticket, regardless of age. Please be aware of the dangers associated with the high volume of concerts for very young children when deciding whether or not to bring your child.

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WHEN DOES THE HEADLINER BEGIN?

We will have a few supporting acts to start the evening. The gates open at 5:30, first act begins at 6:45 pm and the headliner will hit the stage around 8. They generally do between a 90 - 120-minute set.

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CAN I PURCHASE AN ARTIST MEET 'N' GREET?

We do not have meet and greets for sale. With COVID-19, most artists are refraining from meet and greets to keep themselves and their fans safe.

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WHERE DO I PARK?

There is plenty of street parking and there are lots around the area that will have parking available for a fee.

CAN I BRING A CAMERA OR VIDEO RECORDER?
Absolutely not.  Cameras and video recording devices must be left in your vehicle- Cell phones will be the only devices permitted. No flash photography, go pros, iPads, or professional cameras.

WILL I HAVE TO GO THROUGH SECURITY WHEN I ARRIVE?

Yes! Security will have a metal detector and check your bags upon entry to the lobby area. We are a weapons free venue, this means firearms, knives, pepper spray or anything else our security deems unsafe upon your arrival are strictly prohibited.

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WHAT IS YOUR REFUND POLICY?

Absolutely no refunds are permitted unless a performance has been cancelled. In the case of a reschedule, your tickets will remain valid for the new date.

IS SMOKING PERMITTED?

No, smoking and vaping will not be allowed.

IS THERE AN ATM ON SITE?

Yes.

WHAT KIND OF RESTRICTIONS WILL YOU HAVE IN PLACE TO KEEP ME SAFE FROM COVID-19?

We are a 4300-capacity venue. We anticipate that we will be capping at 3000 for this season. We will stay in line with all state and county guidelines

DO YOU PERMIT TAILGATING AT YOUR EVENTS?

No, but there will be food and drink available for purchase when you arrive.